Overview
The Fireside Inn & Suites Portland (“The Fireside Inn” “us” or “we”) recognizes and respects the privacy of users of the firesideinnportland.com website (the “Website”). This Privacy Policy sets forth the information collection, use, storage, and disclosure practices applicable to the Website. By using our Website, or registering with us, you are confirming that you have read, understand, and agree to the Privacy Policy. If you do not agree with our Privacy Policy, please do not use our Website.
We reserve the right to modify and update the Privacy Policy from time to time. We will post notice of any such modifications on the Website. You can review our most recent Privacy Policy. If you use the Website after any such modification or update to the Privacy Policy, you consent to those modifications or updates. Modifications will not be applied retroactively.
Personal Information Collected
If you sign-up for our mailing list, we will collect your first and last name and your email address. If you choose to make a reservation, The Fireside Inn we will also collect your credit card number and billing address.
Computer Information Collected
Additionally, The Fireside Inn automatically collects certain non-personal computer or device-related information from visitors to the Website, including the operating system (e.g. Mac OS, iOS, Windows, Android), the visitor’s IP address, and the web browser (e.g. Safari, Firefox, Chrome).
Use of Information; Legal Basis for Processing
For the purposes of applicable data protection laws, The Fireside Inn is the “Data Controller” of the Personal Information you provide and the Computer Information collected from your device. The Fireside Inn (and their booking partner) processes the Personal Information and Computer Information received in accordance with this Privacy Policy.
The legal bases for the processing of Personal Information and Computer Information by The Fireside Inn include:
Enforcement of our agreements, or fulfillment of our obligations under our agreements, including:
• Payment and booking of hotel reservations
• To send messages and specials to those who have signed up to our newsletter
• Customer support
The Fireside Inn’s legitimate business interests, including:
• Payment and booking of hotel reservations
• Analysis, troubleshooting and improvement of our website and services
• Contacting you pursuant to customer requests
• Sending you news, product announcements, special offers and other marketing communications, in compliance with applicable law
• Customer support
To comply with applicable law, including:
• Responding to requests from law enforcement or governmental entities
• In connection with audits
• In connection with litigation
• To prevent security breaches
Newsletters
Users have the opportunity to provide their email address to The Fireside Inn in order to receive The Fireside Inn communications such as announcements of new products, and special offers. These email communications are sent in accordance with applicable laws, and where your consent is required by law, we will obtain your permission before sending any such communication. Your consent may be withdrawn at any time. All such messages will feature unsubscribe links in the footer, and users may also unsubscribe by visiting their account page on the Website. The Fireside Inn will not feature third party advertisements of any kind on the Website, and will not send marketing communications on behalf of third parties.
“Cookies” and Targeted Advertising
“Cookies” (which may be HTML files, Flash files, or other technology) are text files that help store user preferences and activity. The Fireside Inn may place cookies on your computer or other device when you visit the Website. The Fireside Inn uses cookies to provide a secure website through the CloudFlare platform. The use of cookies is an industry standard; many websites use them. Please note that many sections of the Website require cookies to function properly; disabling them may limit the functioning of the Website for you. If you do not wish to receive cookies, or want to be notified when they are placed, you may set your web browser to do so if your browser so permits. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. You may consult your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. More information regarding cookies and tracking technologies, as well as methods of opting-out of some tracking, may be found at http://www.allaboutcookies.org and http://www.networkadvertising.org.
We may permit certain third party advertising networks and social media platforms to collect information about our users’ browsing activities by means of cookies, clear pixels, web beacons, social plug-ins, or other tracking technology. We may permit such organizations to collect information about your use of our websites so that they may show you advertisements for our products and services on other websites and social media platforms. You can learn more about targeted advertising, its benefits and your choices by going to http://www.aboutads.info/consumers.
Disclosure of Information
The Fireside Inn may store and disclose personal information as allowed or required by applicable law, including making disclosures that are necessary or advisable to (a) protect the rights, safety, or property of The Fireside Inn or others and (b) comply with legal processes or regulatory requirements. We may also transfer your information to any affiliated business, and in the event of a merger or acquisition or asset sale, your information may be disclosed to the acquiring entity. Without your express approval, however, The Fireside Inn will not sell or rent or otherwise commercially exploit your personal information, although we may collect and/or provide aggregate statistics about our Website, products, services, and users to other parties.
Disclosure of Information to Service Providers.
The Fireside Inn uses third party providers, listed below, to provide the Website service. The Fireside Inn may disclose information to these service providers in order to provide our Website and services to you. Our agreements with these service providers prohibit them from using the information The Fireside Inn provides to them for any purpose other than providing the Website and the products and services featured therein, and require them to keep that information confidential. We encourage you to review the privacy polices and information collection practices of our service providers.
• Google Analytics
Laws
The Website is designed for and targeted to U.S. audiences and is governed by and operated in accordance with the laws of the U.S.
The Fireside Inn makes no other representation that the Website is operated in accordance with the laws or regulations of, or governed by, other nations. If you reside outside of the U.S., please be aware that by providing us with personal information, you understand and agree that: (1) your personal information may be transferred to and stored on servers located in the United States; (2) you consent to the transfer of such data to the United States for processing by our affiliates in accordance with this Privacy Policy; and (3) the Privacy Policy and the collection of information pursuant to the Privacy Policy shall be governed by and construed in accordance with the laws of the United States, without giving effect to any principles of conflicts of law.
Security, Storage, Retention
The Fireside Inn complies with industry standard practices to maintain the security of information. All financial transactions on our booking sites are conducted via secured transmissions and are PCI compliant. All stored passwords are hashed in accordance with industry standards. However, as with most Internet sites or services, it is possible that third parties may unlawfully access such personal information despite our efforts. Information collected will not be stored longer than is necessary for the purposes described in this Privacy Policy, or to otherwise meet legal requirements. The Fireside Inn may retain personal information pertaining to you as necessary to pursue legitimate business interests, conduct audits, comply with applicable law, resolve disputes and enforce agreements.
Your Rights; Reviewing Your Information
You have the right to access, update, and correct factual inaccuracies in personally identifiable information collected by The Fireside Inn, subject to certain exceptions, and to request that your personal information be deleted. Also, under the law of certain countries, you may have the right to object to the processing of your Personal Information (unless we are obligated to process that information to fulfill our obligations under a contract, or to comply with applicable law). If you wish to access, amend, or confirm that The Fireside Inn has personal data relating to you, or if you wish to correct or delete your Personal Information, or object to specific processing of your Personal Information, you should log in to your account or you may contact us at:
The Fireside Inn & Suites Portland
81 Riverside Street
Portland, Maine 04103
Tel. 207-774-5601
To help protect your privacy and the security of your personally identifiable information, we will take reasonable steps to verify your identity before granting access. We will respond to your request within a reasonable time.
While we encourages all users who have a complaint to contact us directly so we may address any issues, you also have the right to register a complaint with the data protection supervisory authority in the territory where you reside or work.
Children’s Online Privacy Protection Act
We have no intention of collecting any personally identifiable information from individuals under 13 years of age. If a child under 13 has provided personally identifiable information (e.g., name, email address, physical address, birth date, social security number), a parent or guardian of that child should contact us. We will use reasonable efforts to delete the child’s information from our existing files.
Links
This Website may contain links to other websites. We, however, does not control the privacy policies of those sites. This Privacy Policy applies to information collected and maintained solely by The Fireside Inn.
California Privacy Rights and Do Not Track Notice
California Civil Code Section 1798.83 permits California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us via the information below. At this time, we do not respond to “Do Not Track” signals of web browsers. If technological standards for recognition of Do Not Track signals are implemented at any point in the future, we will revisit this issue at that time.
Contact Us. If you have any questions regarding the Privacy Policy, please contact us at [email protected], or using the information below:
The Fireside Inn & Suites Portland
81 Riverside Street
Portland, Maine 04103
Tel. 207-774-5601
Last updated May 24, 2018
